Author:

Mike Dillon and Chris Griffith

The food industry faces an unprecedented level of scrutiny. Consumer concerns about safety have prompted an increasing level of regulation.

Customers have  ever higher expectations of quality, and food manufacturers have responded by developing systems to measure, manage and improve product quality more effectively. At the same time, there has been a shift in the relationship between the industry and those setting and enforcing standards. The traditional approach
was a paternalistic one, with regulators setting and enforcing prescriptive standards, and food manufacturers responding retrospectively to infringements identified by regulatory inspections. This approach has been increasingly seen as inflexible and reactive. It is being replaced by a new relationship in which, within a framework of appropriate standards, food manufacturers take greater responsibility for the safety and quality of their products.

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